Our Story

Company Milestones

2018

2018

Integrated with Genesys Engage and Genesys Cloud. Launched first commercial deployments with banks and Telehealth providers.

2020

2020

Achieved organic growth driven by increased demand during COVID-19 pandemic

2021

2021

Released mobile SDKs for Swift (iOS) and Kotlin (Android)

2023

2023

Deployed across 80+ enterprise customers. Adopted by 15+ multinational financial institutions.  Expanded platform integrations to Talkdesk and Salesforce

2024

2024

  • Launched advanced API for standalone VE deployments
  • Achieved 1M+ completed video transactions. Integrated with Five9, Verint, and Zendesk
  • Introduced AI-Powered Visual Sentiment Analysis and escalation from AI bots to live video

2025

2025

  • Finalizing integration with Amazon Connect
  • Secured five major contracts in the UAE across Government, Telecom, Banking, and Healthcare

Executive team

Val Babajov
CEO

Serial entrepreneur and angel investor with 46 years of experience in software development and business management. Founded and scaled four bootstrapped technology companies—all acquired by public corporations—and invested in 20 startups. Owns 100% of the stock.

Slav Hadjidimitrov
Founder & CTO

Seasoned technology leader focused on AI, with over 30 years of experience in designing and delivering WebRTC and back-end solutions, leading software development teams, and co-founding two successful startups with exits.

George Emilov
CPO

Product and technology leader with over 35 years of experience in unified communications and collaboration, partner-managed services, cloud telephony, and mobile application development. A former Cisco employee, he co-founded three successful startups with successful exits.

Dan Arra
Sales & Strategic Partnerships

Strategic B2B sales leader with a proven track record of building high-performing teams, driving new logo acquisition, and expanding revenue from existing customers. Co-founder of a successful AI startup acquired by Genesys in 2018.

Jay Yeras
Chief Cloud Architect

C-level technology leader with over 25 years of experience leading transformative initiatives in cloud architecture. Co-founded the Amazon Connect partner ecosystem, delivering over $100M in partner-driven revenue.

Emil Vladimirov
Director of Sales

Dynamic sales leader with a proven track record of driving revenue growth, cultivating strategic partnerships, and leading high-performing teams. Expertise in SaaS, CCaaS, and marketing platforms.

Val Babajov

  • Founder, President and CEO of VideoEngager, Inc.
  • A serial entrepreneur, four software communication companies acquired
  • Angel investor, invested in more than twenty companies.
  • 45+ years of software development and business management experience.

1980

1980

Deployed across 80+ enterprise customers. Adopted by 15+ multinational financial institutions.  Expanded platform integrations to Talkdesk and Salesforce

1989

1989

They moved to California with a capital of $100 cash in February 1989. Val started right away his first software company and since then never worked for other employers.

1995

1995

During the dot com Val relocated 27 software engineers from Eastern Europe to California. For five years he was running a multi million dollar, multinational software PS business.

2007

2007

In 2007 Val sold WebMessenger to Apptix https://www.apptix.com/. Amir Hudda was the CEO of Apptix, a publicly traded company on the Oslo Stock Exchange.

2008

2008

In August 2008 Val sold another division of WebMessenger to another public company CallWave which later became Fuze https://www.fuze.com/.

2012

2012

In August 2008 Val sold another division of WebMessenger to another public company CallWave which later became Fuze https://www.fuze.com/.

2015

2015

In 2012 Val sold Partners1993 to BroadSoft. The CEO of BroadSoft Michael Tessler was happy with Val’s transaction and later sold his company to Cisco https://www.cisco.com/ for $1.9BB.

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