Bring Human Connection to Digital Healthcare
Deliver secure, HIPAA-compliant, face-to-face care across the entire patient journey—without sacrificing empathy, accessibility, or privacy while maximizing cost savings.
Live Video Chat
Engage customers directly with seamless peer-to-peer video
Built for Healthcare
Secure by Design
SOC 2, ISO27001, PCI, GDPR, and zero data retention.
Instant Integration
Embed into any CCaaS or CRM.
Digital, Not Impersonal
Deliver real consultations—remotely.
Boost Agent Productivity
Resolve faster with visual collaboration.
Video Across the Customer Journey
Transform Every Part of the Healthcare Journey
From insurance consultations to virtual check-ups, VideoEngager enhances your services with secure, human-first interactions.
Virtual Consultations
Diagnose and treat non-urgent conditions remotely—while reading facial cues and body language.
Patient Intake and Screening
Guide applicants through complex forms, gather documents, and answer questions in real time.
Insurance and Treatment Navigation
Help patients understand coverage and care options in a high-trust, visual format.
Identity & Document Verification
Meet KYC requirements by verifying customer identity and documentation over secure video.
Post-Op and Chronic Care Followups
Review progress, adjust care plans, and answer questions—all via secure video.
Enterprise-Grade Security
Zero data touch—no video is stored
Fully encrypted sessions - AES256 Data In Transit Encryption, TLS V1.3 Data at Rest Encryption
SOC2, ISO27001, PCI-DSS, GDPR Certifications
Full support for local data residency
The Business Impact
- Up to 50% faster resolution for post-care and medication questions
- Improved trust and patient satisfaction in high-empathy scenarios
- Increased access to care for rural or mobility-limited patients
- Lower operational costs via right-channeling
- HIPAA-compliant care from anywhere, without third-party apps
Get Started Now
Start a free trial or request a personalized demo of VideoEngager today!v