Bring Human Connection to Digital Healthcare

Deliver secure, HIPAA-compliant, face-to-face care across the entire patient journey—without sacrificing empathy, accessibility, or privacy while maximizing cost savings.

Live Video Chat

Engage customers directly with seamless peer-to-peer video

Built for Healthcare

Secure by Design

SOC 2, ISO27001, PCI, GDPR, and zero data retention.

Instant Integration

Embed into any CCaaS or CRM.

Digital, Not Impersonal

Deliver real consultations—remotely.

Boost Agent Productivity

Resolve faster with visual collaboration.

Video Across the Customer Journey

Person on video call with a doctor

Transform Every Part of the Healthcare Journey

From insurance consultations to virtual check-ups, VideoEngager enhances your services with secure, human-first interactions.

Virtual Consultations

Diagnose and treat non-urgent conditions remotely—while reading facial cues and body language.

Patient Intake and Screening

Guide applicants through complex forms, gather documents, and answer questions in real time.

Insurance and Treatment Navigation

Help patients understand coverage and care options in a high-trust, visual format.

Identity & Document Verification

Meet KYC requirements by verifying customer identity and documentation over secure video.

Post-Op and Chronic Care Followups

Review progress, adjust care plans, and answer questions—all via secure video.

Enterprise-Grade Security

Cloud network diagram

Zero data touch—no video is stored

Fully encrypted sessions - AES256 Data In Transit Encryption, TLS V1.3 Data at Rest Encryption

SOC2, ISO27001, PCI-DSS, GDPR Certifications

Full support for local data residency

Secure login screen overlay on laptop during user authentication.

The Business Impact

Analytics screen on a laptop
Agent on a video call using their phone
Person working with a fresh cappucino beside them
  • Up to 50% faster resolution for post-care and medication questions
  • Improved trust and patient satisfaction in high-empathy scenarios
  • Increased access to care for rural or mobility-limited patients
  • Lower operational costs via right-channeling
  • HIPAA-compliant care from anywhere, without third-party apps

Get Started Now

Start a free trial or request a personalized demo of VideoEngager today!v