Visual Sentiment Analysis
Where AI Meets Empathy: Understand customer sentiment in real-time to boost sales, enhance support, and build stronger connections
Visual Sentiment Analysis
Where AI Meets Empathy: Understand customer sentiment in real-time to boost sales, enhance support, and build stronger connections
Unlock Real-time Empathy with AI Video Sentiment Analysis
- Real-time Emotional Insights: Instantly see how customers feel during video calls.
- Immediate Actionable Data: Empower agents to adjust and improve interactions in real-time.
- Enhanced Customer Connection: Foster stronger relationships through personalized, empathetic engagement.
- Survey vs. Sentiment Comparison: Uncover discrepancies between feedback and observed emotions.
Key Benefits
- Enhanced Customer Experience: By detecting real-time emotions, customer service agents can adjust their responses to better address frustration, confusion, or satisfaction, improving overall customer support quality and outcomes.
- Proactive Problem Resolution: By identifying signs of negative sentiment, such as frustration or confusion, in real time, agents, teachers, or managers can proactively address issues before they escalate, leading to more positive outcomes.
- Improved Engagement in Virtual Meetings: Video sentiment analysis can help presenters gauge audience reactions, allowing them to modify their tone or pacing to maintain interest and engagement during virtual meetings or presentations.
- Streamlined Agent Training: Reduce agent training costs by making feedback more efficient and insightful
- Data-Driven Agent Performance: Use data to enhance agent training, leading to higher CSAT and lower AHT
Experience It Yourself
Experience the power of Video Engager with a free trial or request a demo now!