Enhance Your Mobile App with VideoEngager Mobile SDK
CRM-ready SDKs for Native IOS/Android
VideoEngager.init({ apiKey: 'YOUR_API_KEY' });
VideoEngager.call({ customerId: 12345 });
Powerful Real-Time Communication Features
Quick Start
The VideoEngager Mobile SDK provides developers with the tools and capabilities to embed video communication, voice calls, and chat functionality, creating a rich and personalized experience for end users. Easily add a new channel of customer interaction without requiring a full application revamp.
Key Mobile SDK Features
Seamless Multiple Pre-Built Work Flows
Enable Click-to-Chat, Voice, and Video functionality, allowing customers to call agents directly from your exisitng mobile application, enabling a seamless customer journey
Developer-First SDKs
From our fully-typed JavaScript/TypeScript SDK to declarative React components, Vue plugins, Angular modules, and native iOS/Android packages, you’ll find code samples that slot right into your build pipeline.
Global Performance & Scalability
Ensure reliable, low-latency connections worldwide. We leverage Adaptive Bitrate Streaming powered by a global CDN (US, EU, APAC) to maintain sub-200 ms latency and guarantee a 99.9% SLA—even under peak load.
HIPAA/GDPR Ready
Implement video solutions for regulated industries with confidence. All media streams use End-to-End Encryption (DTLS-SRTP), with GDPR-compliant data residency options and a signed BAA available for HIPAA-ready telehealth applications. Our infrastructure is SOC 2 Type II audited.
“With VideoEngager’s SDK, we cut integration time
by 80%.”
- CTO, Acme Corp
Visible Feature Deep-Dive
We offer fully supported SDKs and components to integrate video into any application, providing flexibility and ease of use for your preferred development environment:
- JavaScript & TypeScript: Our core browser-first SDK provides robust video functionality with automatic WebRTC fallback for maximum compatibility across browsers. Includes comprehensive TypeScript type definitions. [JS SDK Reference]
- React & Vue Components: Accelerate development with plug-and-play UI controls and hooks designed for modern component-based frameworks like React and Vue. Easily embed video widgets with minimal code. [React Component Docs] [Vue Plugin Guide]
- Angular Modules: Seamlessly integrate video into your Angular applications using our dedicated modules, directives, and services designed for the Angular ecosystem. [Angular SDK]
- React Native: Build cross-platform mobile applications with video capabilities using our dedicated React Native SDK for efficient iOS and Android hybrid builds. Includes sample apps to get you started quickly. [React Native VideoEngager]
- Native iOS & Android: Utilize our Swift and Kotlin packages for deep native integration on Apple and Android platforms. Access device-specific features and optimize performance. [iOS SDK Reference] [Android Guide]
Embed VideoEngager seamlessly into your existing CRM and helpdesk workflows to enhance customer and sales interactions directly within your agents' or reps' interfaces:
- Salesforce Service Cloud: Easily drop in our dedicated Lightning Web Component, fully configurable via Apex or Flow to fit your specific service processes. [Salesforce Integration Guide]
- Zendesk: Leverage the Zendesk App Framework to add video calls directly within tickets and chat interfaces, providing agents with a powerful visual support tool. [Zendesk Guide]
- Genesys Cloud: Our robust agent widget integrates seamlessly into Genesys Cloud desktop app, enabling agents to initiate or receive video calls without leaving their primary workspace—no additional middleware required. [Genesys Appfoundry]
- Talkdesk: A simple JavaScript snippet using our CDN-backed JS SDK allows you to add a card video support inside your Talkdesk agent destop app.
Built from the ground up with security and privacy as top priorities, our platform is designed for regulated industries:
- End-to-End Encryption: All video and data streams between participants utilize industry-standard DTLS-SRTP encryption to ensure confidentiality and integrity.
- GDPR-Compliant Data Handling: We offer flexible data residency options, including EU-based servers, and ensure all data processing complies with GDPR requirements.
- HIPAA-Ready Telehealth: Our architecture supports HIPAA-compliant telehealth use cases, providing the necessary technical safeguards. A signed Business Associate Agreement (BAA) is available upon request. [HIPAA Page]
- SOC 2 Type II Audited: Our infrastructure and operational processes undergo regular SOC 2 Type II audits, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy. [Security Overview]
Our platform is engineered for global reach and reliability, ensuring a high-quality video experience even under demanding conditions:
- Adaptive Bitrate Streaming: We employ Adaptive Bitrate Streaming to automatically adjust video quality in real time based on network conditions, minimizing interruptions.
- Global PoPs: Auto-scaling media servers are strategically located in AWS and GCP Points of Presence (PoPs) across North America, Europe, and APAC, ensuring low latency connections for users worldwide.
- 99.9% SLA: Our robust infrastructure and monitoring allow us to maintain a guaranteed 99.9% uptime Service Level Agreement.
- WebRTC + Fallback: We prioritize WebRTC for the best performance but include automatic fallback mechanisms to ensure maximum browser and device coverage. [Architecture & Scaling Guide]
Use Cases
In-App Support Video
Embed live video assistance directly in yourweb or mobile support chat interfaces.Reduce first-call resolution time by up to 30%and improve customer satisfaction. OurJavaScript SDK pairs seamlessly with anyReact or Angular UI.
Sales & Screen Sharing
Run interactive product demos, remoteonboarding sessions, or collaborative co-browse experiences with our built-in screen-sharing API. Plug our React component intoSalesforce Lightning or any custom salesportal.
Telehealth & Consultations
Launch secure, HIPAA-ready telemedicinefeatures in weeks, not months. Our nativeiOS/Android SDKs are built for healthcare,including features like virtual backgroundsupport and network-quality diagnostics.
Resource Hub
Free Trial
Get instant access to your API key and start building.
API Docs
Supported SDKs & Frameworks
GitHub Samples
Explore a variety of code examples and starter projects in our public repository.
Live Demo
See VideoEngager integrations in action with interactive examples.
Help Center
Find guides, tutorials, and FAQs to help you set up and use our platform.
Experience It Yourself
Experience the power of Video Engager with a free trial or request a demo now!