Put The Human Touch Back in Insurance

Empower agents to handle claims, consultations, and policy decisions with secure, compliant, face-to-face video - without the need for in-person visits.

Live Video Chat

Engage customers directly with seamless peer-to-peer video

Built for Insurance

Secure by Design

SOC 2, ISO27001, PCI, GDPR, and zero data retention.

Instant Integration

Embed into any CCaaS or CRM.

Face To Face Trust

Improve retention and resolution through personal connection.

Faster Claims, Happier Customers

Conduct real-time inspections and reduce friction in sensitive moments.

Video Across the Policy Lifecycle

Transform Every Part of the Insurance Experience

From underwriting to emergency claims, video makes insurance more human, transparent, and efficient.

Virtual Claims Assessments

Let policyholders show property or vehicle damage live for faster resolution.

Policy Consultations

Explain coverage options and guide decisions with visual support and screen sharing.

Onboarding & Verification

Verify identity and walk customers through policy setup in one secure session.

Renewals & Adjustments

Review policy changes or upsell coverage in a personal, consultative setting.

Dispute Resolution

Handle contested claims and misunderstandings with empathy and clarity.

Emergency Support

Assist customers face-to-face during high-stress situations like natural disasters.

Enterprise-Grade Security

Zero data touch—no video is stored

Fully encrypted sessions - AES256 Data In Transit Encryption, TLS V1.3 Data at Rest Encryption

SOC2, ISO27001, PCI-DSS, GDPR Certifications

Full support for local data residency

The Business Impact

  • Up to 40% faster claim resolution with live assessments
  • 60% lower fraud exposure via visual verification
  • Higher NPS and customer satisfaction through human interactions
  • Reduced adjuster travel costs
  • Improved cross-sell and upsell success through personalized video consultations

Get Started Now

Start a free trial or request a personalized demo of VideoEngager today!v