Put The Human Touch Back in Insurance
Empower agents to handle claims, consultations, and policy decisions with secure, compliant, face-to-face video - without the need for in-person visits.
Live Video Chat
Engage customers directly with seamless peer-to-peer video
Built for Insurance
Secure by Design
SOC 2, ISO27001, PCI, GDPR, and zero data retention.
Instant Integration
Embed into any CCaaS or CRM.
Face To Face Trust
Improve retention and resolution through personal connection.
Faster Claims, Happier Customers
Conduct real-time inspections and reduce friction in sensitive moments.
Video Across the Policy Lifecycle

Transform Every Part of the Insurance Experience
From underwriting to emergency claims, video makes insurance more human, transparent, and efficient.
Virtual Claims Assessments
Let policyholders show property or vehicle damage live for faster resolution.
Policy Consultations
Explain coverage options and guide decisions with visual support and screen sharing.
Onboarding & Verification
Verify identity and walk customers through policy setup in one secure session.
Renewals & Adjustments
Review policy changes or upsell coverage in a personal, consultative setting.
Dispute Resolution
Handle contested claims and misunderstandings with empathy and clarity.
Emergency Support
Assist customers face-to-face during high-stress situations like natural disasters.
Enterprise-Grade Security

Zero data touch—no video is stored
Fully encrypted sessions - AES256 Data In Transit Encryption, TLS V1.3 Data at Rest Encryption
SOC2, ISO27001, PCI-DSS, GDPR Certifications
Full support for local data residency

The Business Impact



- Up to 40% faster claim resolution with live assessments
- 60% lower fraud exposure via visual verification
- Higher NPS and customer satisfaction through human interactions
- Reduced adjuster travel costs
- Improved cross-sell and upsell success through personalized video consultations
Get Started Now
Start a free trial or request a personalized demo of VideoEngager today!v