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Platform

Artificial intelligence (AI)

Visual Sentiment Analysis

Real-time emotion detection and sentiment analysis

VideoEngager AI Vision

Real-Time AI-Powered Image Analytics

AI Agents Integration

Intelligent Virtual Assistant (AI Bot) Escalation to Video

AI Insights

Transcription, Summarization and Ai-driven Analytics

Core Features

Live Video Chat

Engage customers directly with seamless peer-to-peer video

Screen Sharing & Annotations

Collaborate visually by sharing screens and highlighting key info

Recording & Archiving

Capture sessions securely for quality, training, and record-keeping

Security & Compliance

Protect interactions and meet strict industry data standards

Reporting & Analytics

Track usage and gain insights with comprehensive interaction data

Artificial intelligence (AI)

Mobile SDK (iOS & Android)

Embed native video experiences directly into your mobile apps

Product Customization & Branding

Tailor the video interface to match your company's unique brand identity

API & Developer Tools

Build custom integrations and workflows with powerful, flexible APIs

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Integrations

CCaaS & CRM Platforms

Genesys

Enhance Genesys agent workflows with embedded video engagement

Amazon Connect

Add face-to-face video engagement to your Amazon Connect flows

Zendesk

Initiate video support and sync activity directly within Zendesk tickets

Talkdesk

Integrate powerful video features directly into your Talkdesk workspace

Five9

Launch video sessions seamlessly from your Five9 agent desktop

CRM & CCaaS Providers

Salesforce

Launch video calls & log interactions directly within Salesforce records

Verint

Embed video interactions within your Verint engagement workflows

Open API Platform

Open APIs

Build custom integrations and workflows with powerful, flexible APIs

Developer Resources

Build custom integrations and workflows with powerful, flexible APIs

Experience It Yourself

Experience the power of our video engager with a free trial or request a demo now!

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Solutions

By Industry

Banking

Remote KYC, client onboarding

Healthcare

Secure telehealth consultations and improved remote patient access

E-Commerce

Boost sales with live shopping assistance and virtual product demos

Insurance

Accelerate claims processing and personalize policy consultations via video

Telecommunications

Enhance technical support and sales consultations with visual assistance

By Use Case

Visual Customer Support

Resolve issues faster by seeing exactly what your customer sees

Visual Sales Consultations

Engage prospects face-to-face for personalized demos and consultations

Identity Verification (KYC)

Securely verify customer identities remotely for compliance and onboarding

Telehealth Sessions

Deliver convenient and accessible healthcare consultations via secure video

Video Interaction Workflows

Connect field technicians or customers instantly with remote specialists

Case Studies

BAC Credomatic

Transforming customer experience in Banking

Dental Implant Provider

Transforming dental implant sales and patient trust

Experience It Yourself

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Company

Who We Are

Our Story

Discover our journey and what drives us.

Careers

Explore opportunities to grow with us.

We'd love to hear from you.

News

VideoEngager AI Vision

VideoEngager Introduces Real-Time AI-Powered Image Analytics

Visual Sentiment Analysis

VideoEngager Enhances Customer Engagement with Groundbreaking Visual Sentiment Analysis Technology

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Events

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Experience It Yourself

Experience the power of our video engager with a free trial or request a demo now!

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Resources

For Customers

Help Desk

Get help and guidance. Submit a support ticket

Product & Service Updates

VideoEngager service notifications, release notes and announcements

For Developers

Open APIs

Build custom integrations and workflows with powerful, flexible APIs

API Docs

Official API Reference for Integrating VideoEngager into Your App

Developer Resources

Build custom integrations and workflows with powerful, flexible APIs

SDKs and Tools

Mobile SDK (iOS & Android)

Embed native video experiences directly into your mobile apps

Product Customization & Branding

Tailor the video interface to match your company's unique brand identity

Examples

Live API Examples

Build custom integrations and workflows with powerful, flexible APIs

Experience It Yourself

Experience the power of our video engager with a free trial or request a demo now!

Request a Demo Request a Demo

Experience It Yourself

Experience the power of our video engager with a free trial or request a demo now!

Request a Demo

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